Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Addingham | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Addingham is a GPhC registered online pharmacy weight loss clinic serving Addingham and the surrounding area. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following categories of personal data:

Identity data: Full name, date of birth, gender
Contact data: Address, email address, phone number
Health data: Medical history, weight, BMI, current medications, conditions, and consultation responses
Payment data: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and provide safe, appropriate clinical care
To enable our pharmacist to review and approve your consultation before dispensing medication
To process and dispatch your prescription order — delivery is made within 1 working day of pharmacist approval
To maintain accurate medical records as required by pharmacy regulations
To communicate with you regarding your order, treatment, or any clinical concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare under Article 9(2)(h) of the UK GDPR for special category health data.

3. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand website traffic and usage patterns (e.g. Google Analytics)
Functional cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

4. Third Party Sharing

We do not sell or rent your personal data to any third party. We may share your data only where necessary and with appropriate safeguards in place, including:

Dispensing and fulfilment partners: To process and deliver your medication securely
Payment processors: To handle transactions safely and securely
IT and platform providers: Who support the operation of our website and clinical systems
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information
Healthcare professionals: Where required to ensure your safety, such as your GP in the event of a clinical concern

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

5. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines, or longer where required by law. Payment data is retained only as long as necessary for financial and legal compliance purposes. When data is no longer required, it is securely deleted or anonymised.

6. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information against unauthorised access, loss, or disclosure. Access to patient data is restricted to authorised clinical and administrative staff only.

7. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Addingham
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect changes in our practices or applicable law.